Let's talk. Real people, calm replies.
Whether you're evaluating AI Home Manager, need a hand with your credits, or want to partner with X13 — pick the channel that fits and we'll get back to you fast.
- < 1 day
- Avg. reply time
- 2 langs
- English & Polish
- Mon–Fri
- 09:00–17:00 CET
- GDPR
- EU-based team
Route your message the right way.
Every request lands with the person who can actually solve it — no generic inbox purgatory.
Customer support
Questions about credits, orders, or the product experience.
Sales & partnerships
Team plans, integrations, and co-marketing opportunities.
Security & privacy
Report a vulnerability or a privacy request under GDPR.
Press & media
Interviews, brand assets, and product screenshots.
Our home in Oświęcim, Poland.
Drop by for a coffee — by appointment. We work from a quiet studio in the historic heart of the city, ten minutes from the train station.
A few quick answers.
The most common questions we get on the contact page — chances are yours is here.
How quickly do you reply?▾
Support requests are handled within one business day, Monday to Friday. Security reports are triaged within 24 hours, seven days a week.
Do you offer phone support?▾
Yes — for existing customers on business hours (Mon–Fri, 09:00–17:00 CET). For faster help, email is usually the quickest path because we can route your ticket to the right person.
Can we visit your office?▾
By appointment only. Please email us at least three business days in advance so we can prepare a proper welcome.
In what languages can I contact you?▾
English and Polish, in writing and by phone. We'll do our best with other European languages by email.
Start with AI Home Manager today.
Buy credits once, use them across every AI feature in your dashboard. No subscriptions, no lock-in.